VIP-lounge provides the following services:

1. Passenger's check-in for the flight out of turn at a special check-in desk.
2. Passing through Customs and Passport control out of turn.
3. Check-in for the flight up to 30 minutes before the departure.
4. Personal attendance from the VIP-lounge to the aircraft body, boarding the aircraft with luggage carrying assistance.
5. Personal meeting the clients upon leaving the aircraft and their attendance to the airport VIP-lounge.
6. Luggage carrying and transporting assistance (loading out of the aircraft, transportation and handing to the client).
7. Making out transportation documents.
8. Providing the clients with the proper arrival/departure schedule information.
9. Free access to newspapers and magazines in Russian, English and German.
10. Free access to TV set service.
11. Snacks, food, drink and beverages for additional payment.
12. ОFirst aid and other medical assistance.
13. In case the flight is delayed the client can stay at the VIP-lounge until the boarding announcement. VIP-lounge provides 24 hour service and corresponds the world's levels of quality in passengers' attentance.